Frequently Asked Questions
Monday 9:00am - 5.30pm
Tuesday 9:00am - 5.30pm
Wednesday 9:00am - 5.30pm
Thursday 9:00am - 5.30pm
Friday 9:00am - 5.00pm
Saturday - CLOSED
Sunday - CLOSED
All products are manufactured to order and can take 5-10 working days to be made and dispatched. We use Royal Mail & DPD Local for all deliveries and goods will only be left if a signature can be obtained.
We accept all major credit cards including MasterCard & Visa. Payments can also be made by a PayPal account.
We will only accept returns on faulty products within 14 working days of purchase. If an incorrect size has been ordered, this can be exchanged for a smaller or bigger size. Returns must be sent to FM Branding, 43-44 High Street, Kinver, West Midlands, DY7 6HF. Please note we do not cover postage on returned products.
We accept orders over the phone by calling 01384 878333, but please where possible we do ask if you could try to use the online facilities to try and free up our staffs time.